Bel Anne Craft Studio Store Policies & Shipping
This page includes all the important details about shopping with Bel Anne Craft Studio — from returns and shipping, to digital downloads, fabrics, and my privacy & cookies policy. Please take a moment to review this information before placing your order so you’ll know exactly what to expect.
Return Policy for Print-on-Demand Products
At Bel Anne Craft Studio, I take pride in offering high-quality, custom-made products tailored to your preferences. Since all my items are made to order, I am unable to accept returns or exchanges for customer preference or sizing issues.
However, if you receive a product that is damaged, defective, or incorrect, please contact me within 7 days of receiving your order. I will be happy to provide a replacement to ensure your complete satisfaction.
To initiate a return or report an issue, please provide your order number and a description of the problem. I will guide you through the process and ensure your concerns are addressed promptly.
Thank you for understanding and supporting my commitment to quality and customer satisfaction.
Holiday Season Shipping Update:
During the busy holiday season, Bel Anne Craft Studio’s U.S. fulfillment partner for POD Products applies a temporary $0.40 shipping surcharge per order. This small, short-term increase helps cover the higher operational costs and carrier fees that occur during peak shipping months. The surcharge will be in effect from October 15, 2025, through January 17, 2026, and applies to all U.S. destinations, regardless of shipping method.
I understand how important affordable shipping is and truly appreciate your understanding as Bel Anne Craft Studio works to ensure reliable delivery times throughout the holidays. This adjustment allows me to keep your handcrafted items and print-on-demand products arriving safely and on schedule, even during the busiest time of year.
Handmade Product Return Policy
At Bel Anne Craft Studio, I take great care in crafting each handmade item with love and attention to detail. If, for any reason, you are not completely satisfied with your purchase, please contact me within 7 days of receiving your order.
Eligibility for Returns:
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The item must be unused, in its original condition, and in the original packaging.
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For clothing items, they must be unworn, unwashed, unaltered, and free from any odors or signs of wear.
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A receipt or proof of purchase is required.
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For damaged or defective items, please provide a photo or other proof of the damage when requesting a refund or replacement.
How to Return:
Please reach out to me with your order number, a description of the issue, and any required proof of damage. I will guide you through the return process and ensure that your concerns are addressed promptly.
Return Shipping:
Customers are responsible for the return shipping costs unless the item is defective or an error was made on my part.
Thank you for understanding and supporting my commitment to quality and customer satisfaction.
Digital Product Policy
At Bel Anne Craft Studio, I offer a growing collection of thoughtfully designed digital products through Bel’s Digital Creations, created to inspire and support your creative journey.
All Sales Are Final
Due to the nature of digital products, all sales are final. Once a file has been downloaded or accessed, I’m unable to offer refunds, returns, or exchanges.
Delivery
Digital products are delivered instantly once your purchase is complete.
You will receive download links on the Thank You page after checkout, and a copy of your download link will also be sent to you by email for easy access.
Customer Support
If you experience any issues with downloading your files or need assistance with your purchase, please don’t hesitate to contact me directly. I want you to have a positive and enjoyable experience with every product you purchase.
Usage Terms
All digital products sold by Bel’s Digital Creations, a division of Bel Anne Craft Studio, are protected by copyright law.
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Products are for personal use only unless a separate Commercial Use License has been granted.
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Files may not be shared, redistributed, or resold in any form, whether free or paid.
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If you wish to use a digital design for commercial purposes, please contact me to obtain the appropriate license before selling any products made with the design.
All artwork and designs remain the exclusive property of Bel’s Digital Creations / Bel Anne Craft Studio.
Thank You
Thank you for supporting my small business and respecting these policies. Every purchase helps me continue to create new, high-quality designs for your personal and professional crafting projects.
Fabrics & Textiles Return Policy
At Bel Anne Craft Studio, I take pride in offering high-quality, custom-made fabrics and textiles for your creative projects.
Due to the custom nature of my products, I have specific guidelines for returns and exchanges:
Eligibility for Returns:
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Fabric must be unused, uncut, and in its original condition.
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Due to the custom nature of the fabric, once it has been cut or altered to customer specifications (including specialty orders), it cannot be exchanged or returned.
Defective or Incorrect Items:
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If you receive fabric that is flawed or incorrect, please contact me within 7 days of receiving your order. I will provide a replacement or refund upon verification of the issue.
How to Report an Issue:
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Please provide your order number and a description of the issue. I will guide you through the process to ensure your concerns are addressed promptly.
Please Note:
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Fabric is available in various lengths and custom cuts to accommodate your project needs. If you order any specialty cuts or custom lengths, please note that there are no exchanges or refunds for these specialty cuts and fabrics.
Thank you for understanding and supporting my commitment to quality and customer satisfaction.
Shipping Costs for Returns:
At Bel Anne Craft Studio, customers are responsible for all shipping costs associated with returns, unless the return is due to an error on our part, such as a defective or incorrect item. If you have any questions or need further assistance regarding a return or any other issue, please feel free to reach out to me. I’m here to help and ensure your experience is a positive one.
Privacy Policy:
Cookies & Tracking Technologies
My website uses cookies and similar tracking tools to ensure a smooth and reliable shopping experience. Cookies are small text files placed on your device that help me remember things like what’s in your cart, whether you’re logged in, and how you move through my shop.
I use three types of cookies:
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Essential cookies – Required for basic site functions like shopping cart, checkout, and secure login. These cannot be turned off.
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Analytics cookies – Help me understand how visitors use my site so I can improve performance and create a better shopping experience.
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Marketing cookies – Used by advertising partners (such as Google or Facebook) to deliver more relevant ads and promotions.
You can choose to disable cookies through your browser settings at any time; however, some parts of my site may not function properly without them.
If you’d like more information about managing cookies, you can visit www.allaboutcookies.org.
Holiday Shipping Information (Handmade Items)
Thank you so much for supporting my small studio! Each handmade item is thoughtfully printed, packaged, and shipped with care directly from Bel Anne Craft Studio. Because these are custom-printed and handcrafted in-house, shipping times may vary slightly depending on production and the time of year.
United States (Domestic Orders)
All handmade orders within the U.S. are shipped through the United States Postal Service (USPS) using standard shipping.
Typical delivery time is 5–10 business days after the order leaves the studio.
Please allow a few extra days during high-volume seasons such as the holidays.
Holiday Advisory:
For Christmas delivery, please plan to order by mid-December to ensure your package arrives in time for the holiday.
Orders placed after that time will continue to ship normally, but delivery may occur after New Year’s once USPS resumes standard post-holiday schedules.
Canada Orders
Handmade orders shipped to Canada generally take 10–15 business days for delivery.
Processing times may vary depending on customs clearance and regional postal schedules.
Holiday Advisory:
For Christmas delivery, please plan to order by early December to allow for customs processing and international transit.
International Orders (Outside the U.S. & Canada)
International delivery times vary depending on destination and customs clearance.
Most handmade orders arrive within 10–30 business days.
During the holidays, shipping and customs delays may extend this window.
Holiday Advisory:
To help ensure delivery before Christmas, please place your order by early December. Orders placed later will still ship, but may arrive after the holidays, depending on international mail schedules.
Additional Notes
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Delivery times are estimated and not guaranteed, especially during peak seasons.
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Buyers are responsible for any customs fees, import duties, or taxes required by their country.
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Tracking information is provided once your order ships.
Personalized Items Policy (Applies to All Custom Orders)
Bel Anne Craft Studio is a Christian-based, individually owned business. All personalized items are created with care, intention, and alignment with Christian values. This policy applies to every personalized product, including apparel, mugs, bags, digital files, and custom airbrush name designs.
Please review the terms below before ordering any personalized item.
1. Personalization Is Limited to First Names Only
All personalized creations are limited to standard first names only.
Bel Anne Craft Studio does not accept:
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Phrases
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Quotes
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Sentences
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Slang or coded wording
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Abbreviations or initials with unknown meaning
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Emojis, symbols, or message-style content
This ensures clarity, consistency, and appropriateness in all custom work.
2. Faith-Aligned Content Requirements
As a Christian-based business, Bel Anne Craft Studio does not fulfill personalization requests that conflict with Christian values.
The following types of wording will be declined:
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Profanity or vulgar language
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Sexual content, innuendo, or explicit wording
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Hateful, violent, discriminatory, or harmful themes
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Occult, demonic, witchcraft, or anti-Christian references
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Blasphemy or anything dishonoring to God
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Wording intentionally disguised to appear appropriate when it is not
Any request containing prohibited content will be declined and fully refunded.
3. Mandatory Manual Review for All Custom Work
Personalization approvals are based solely on the content of the wording submitted, never on the personal identity, lifestyle, background, or beliefs of the customer.
This policy ensures that all decisions are content-based, fair, consistent, and aligned with the studio’s Christian values.
4. Processing of Approved Personalized Orders
All custom orders are manually reviewed before creation or production.
Bel Anne Craft Studio reserves the right to:
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Decline any personalization
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Request clarification
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Cancel and refund an order if the requested wording is inappropriate or misaligned with Christian values
This review protects the integrity and mission of the studio.
5. No Returns or Exchanges on Personalized Items
Once a name is approved:
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The personalized design will be created
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The item will be submitted to production through the studio’s print partner
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Processing times may vary depending on order volume and product type
Customers will be notified if additional time is needed.
6. Customer Responsibility
Because each personalized product is created specifically for the customer, all personalized items are final sale once production begins.
Bel Anne Craft Studio will assist with:
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Manufacturing defects
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Printing errors
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Damage during shipping
But cannot accept returns or exchanges due to:
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Customer spelling errors
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Changes of mind after approval
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Requests to alter the personalization after it has been submitted
Please check all spelling carefully before checkout.
7. Questions Before Ordering
By submitting a name for personalization, the customer confirms:
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The spelling is correct
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The name is appropriate
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They understand and accept all terms in this policy
Incorrect or inappropriate entries may delay processing.
8. Agreement at Checkout
Customers are encouraged to contact Bel Anne Craft Studio before purchasing if they have questions about spelling, eligibility, or personalization guidelines.
I am always happy to assist and help ensure a positive experience.
9. Legal Protection of These Terms
All terms in this Personalized Items Policy are protected under applicable business and consumer laws governing custom-made items, creative content restrictions, and faith-based business rights.
Bel Anne Craft Studio reserves the legal right to decline or cancel any personalization request that violates these standards. Attempts to misuse, manipulate, or circumvent personalization guidelines will result in cancellation and refund at the discretion of Bel Anne Craft Studio.
10. Agreement at Checkout
By placing an order containing personalization, the customer acknowledges and agrees to all terms in this Personalized Items Policy.
Policy Updates
This Personalized Items Policy was last updated on December 1, 2025. Bel Anne Craft Studio reviews and updates its policies regularly to reflect business growth, legal standards, and continued alignment with Christian values. As the studio expands and new personalized products are offered, additional guidelines may be added to ensure clarity, quality, and faith-based integrity. Customers are encouraged to review this section periodically for the most current information.